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Due to this fact, the grievance were marked as 'unresolved', as well as player had been advised to Get in touch with the Gaming Curacao Authority for further assistance. At some point, just after further conversations, the casino experienced agreed to refund the extra $2000 guess, resolving The difficulty to your participant's fulfillment.

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The casino experienced provided no proof when asked through the player. We had contacted the casino asking for supporting evidence and clarification. Nonetheless, the player did not respond to our adhere to-up messages, which led towards the rejection in the grievance on account of a lack of more data.

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The player from Japan has become accused of opening many accounts. We turned down the grievance since the participant did not respond to our messages and inquiries.